Privacy Policy

Purpose Of This Privacy Policy
Chris Donnelly Ltd values your privacy and is dedicated to safeguarding your personal data. This Privacy Policy outlines how we manage your personal information when you visit our website or use our services, informing you of your rights and how the law protects you.

Who We Are And How To Contact Us

Purpose of this Policy
This Privacy Policy explains how Chris Donnelly Ltd collects and uses your data, including any information you may provide through our website when you register, purchase products or services, or participate in promotions.

This website is not intended for children, and we do not knowingly collect data from children.

Contact Details
If you have questions about this Privacy Policy or our privacy practices, please reach out via:

• Legal Entity Name: Chris Donnelly Ltd
• Email Address: megan@chris-donnelly.co.uk

Should you have concerns, you may also contact the UK Information Commissioner’s Office (ICO), the UK’s data protection authority, at www.ico.org.uk. However, we appreciate the opportunity to address your concerns directly before you contact the ICO.

What Data We Collect

1. Data You Provide:
   • Full name, email address, and password when registering for an account or contacting us.
2. Technical Data We Collect:
   • IP addresses, browser type and version, device information, metadata, referring URLs, and usage patterns.
   • We may use analytics tools to better understand how users engage with our website to improve the experience.
3. Feedback and Interaction Data:
   • Information provided in surveys, reviews, or when contacting us for support.

How We Use Your Data

We process your personal data for various purposes:

• Account Management: To help you efficiently access your account.
• Improvement and Development: To test, monitor, and improve our services and develop new features.
• Personalisation: To provide tailored content, recommendations, and marketing.
• Security and Fraud Prevention: To maintain the security of our platform and prevent misuse or unauthorised access.
• Compliance: To fulfill legal obligations or defend our legal rights.

Legal Basis for Processing:
We process your data under several lawful bases:

• Performance of a contract: To deliver services you have requested.
• Legitimate interests: For business administration, analytics, and marketing.
• Legal obligations: To comply with applicable laws and regulations.

Marketing And Communications

Promotional Communications
We may use your contact data to send promotional content about products and services relevant to you. You can opt out of marketing at any time via the unsubscribe link in our emails or by contacting us.

Third-Party Marketing
We will only share your personal data with third parties for marketing purposes if you have given explicit consent.

Cookies And Similar Technologies 

Our website uses cookies to enhance your experience. You can adjust your browser settings to refuse cookies, though some features may not function properly.

Data Sharing

We do not sell or rent your personal data. However, we may share your information:

• With trusted service providers to enhance our services.
• To comply with legal obligations or protect our rights.
• By anonymizing data for statistical purposes.

Data Storage And Security

We use commercially reasonable measures to secure your data. However, we cannot guarantee the absolute security of your data during transmission. You are responsible for safeguarding your account credentials.

Following account deactivation, we may retain your data for legitimate purposes such as compliance and auditing.

Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from children. If we discover that we have inadvertently collected such data, it will be promptly deleted.

Your Rights Under GDPR

If you are located in the EEA or the UK, you have the following rights:

• Access, correction, and deletion of personal data.
• Objecting to data processing or requesting data portability.
• Withdrawing consent where processing is based on consent.

To exercise these rights, contact us at megan@chris-donnelly.co.uk.

Changes To This Policy 

We may update this Privacy Policy periodically. Please check regularly for updates. Continued use of our services constitutes acceptance of any changes